Privacy Policy

At Kneadppiness, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or make a purchase from us.

By using our website, you agree to the practices described in this policy.

1. Information We Collect

We may collect the following types of information:

• Personal details (name, email address, phone number)
• Billing and delivery address
• Order details and purchase history
• Payment information (processed securely by third-party payment providers)
• Custom order information (design requests, messages, reference images)
• Website usage data (IP address, browser type, pages visited)

2. How We Use Your Information

Your information is used to:

• Process and fulfill your orders
• Communicate about orders, enquiries, and support requests
• Manage customised order requests and bookings
• Improve our website, products, and services
• Send promotional emails (only if you opt-in)

3. Cookies & Tracking Technologies

We use cookies and similar technologies to:

• Improve website performance
• Remember your preferences
• Analyse site traffic and usage

You can disable cookies in your browser settings, but some features of the site may not function properly.

4. Sharing Your Information

We do not sell or rent your personal data.

We may share your information only with trusted third parties such as:

• Payment processors
• Delivery and logistics partners
• Website hosting and analytics providers

All partners are required to protect your data.

5. Data Security

We implement appropriate technical and organisational measures to protect your personal data from unauthorised access, misuse, or loss.

However, no online transmission is 100% secure, and we cannot guarantee absolute security.

6. Retention of Data

We retain personal information only as long as necessary to:

• Fulfil orders
• Meet legal and accounting requirements
• Provide customer support

7. Your Rights

You have the right to:

• Request access to your personal data
• Request correction or deletion of your data
• Withdraw consent for marketing communications

To exercise these rights, please contact us at:
hello@kneadppiness.com

8. Third Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices of those sites.

9. Children’s Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal data from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

11. Contact Us

If you have any questions about this Privacy Policy, please contact:Kneadppiness

Email: hello@kneadppiness.com
WhatsApp: +65 8930 7480